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Programa de continuidad | English
ESADE Alumni invites you to this refresher programme talk entitled ''The design of services in a new business landscape'', by Núria Solsona, academic assistant in the ESADE Executive Education and MSc programmes.
New technologies are a great opportunity to solve major human needs in a simple way. As a result, a new landscape of business ecologies is emerging that is no longer defined by traditional business segments. Today, new services are built on multiple platforms, integrated with cross-industry service suppliers and delivered as a seamless customer experience. Núria will analyse this new paradigm in the context of service innovation and discuss a mindful, purposeful approach to services design.
Members are welcome to bring a guest
See you there!
For further details:
esadealumni@esade.edu