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We promote networking among alumni to strengthen business connections, promote new ideas and advance your career.
The ESADE Alumni Eastern Andalusia Club invites you to the workshop, ''Operational innovation: the key to the most competitive companies'', by Guillermo Amén, associate professor of the Department of Operations, Innovation and Data Sciences of ESADE.
The usual outlooks are often excessively commercial and hide the good points of a product or service from customers – who may or may not discover them later.
This talk will examine what a funfair or car park or a yoghurt or a company like Volvo is actually selling. We will consider whether there is a sort of selling that does not centre solely on commercial factors but on preparing the business by means of efficient innovation + operations and letting the market know. In other words, a sales approach focused on operations alone.
We will also consider whether this is profitable or not because considerable thought must be given to market investments in order to maximise the returns on each euro invested.
What do we really sell? Could the operations manager be held responsible for sales? Food for thought...
The last part will take a look at the KOEIC method of corporate strategic regeneration, applicable cases and results.
The session it is aimed to: Owners, CEOs, shareholders, general business, manager, business owners.
See you there!
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